doing

NHS satisfaction survey requires innovation

My father underwent major lung surgery just over a week ago.  He was diagnosed with primary lung cancer in March as a result of a follow-up CT scan from a previous cancer.  If he hadn’t had cancer before, they probably … Continue reading

The Creative Struggle

When people think of creative struggle, they can think of a range of mental pictures, but most commonly, people think of archetypes focused around lone genius, artistic madness and frustrated thinking, punctuated by rare lightening strikes of inspiration. This is … Continue reading

About time. The benefits of a shorter working week

A shorter working week for many people is a fantasy, reserved for later life, a transition to retirement or if you’ve won the lottery.     Many work long hours and are encouraged to work even more, often in order to keep … Continue reading

Davos could co-create a new world

In just 2 weeks the annual World Economic Forum will be held at Davos.      So much has happened in the world over the past 12 months and with this meeting given the title of The Great Transformation, Shaping New Models, … Continue reading

Emotional insights from effective co-creation

We’re looking forward to a meeting early in January with a company that is in the mock-up stages of designing male beauty products.     One of the things we thought would be a great idea to discuss when we … Continue reading

Our take on….John Lewis’ services strategy

John Lewis is seriously bucking the high street sales trend.   Sales up w/e Dec 4 9.6% on last year’s equivalent snow hit period and 10.9pc up in the same week of 2009 according to the Telegraph last Sunday. MD Mr … Continue reading

Co-creation insights from The Design Museum

The Design Museum is now showing Terence Conran’s The Way We Live Now exhibition until March 2012 + there’s loads of other interesting stuff upstairs too.     Going specifically to get co-creation stimulus, it wasn’t disappointing. Here are our top insights … Continue reading

Working together to help women

We’re co-creating with 2 established organisations and a world-leading bank to put a major project on the map, which focuses on helping women. It’s top. It’s secret. We’ll tell you more when we can.

Digital design

Prototyping, trialling and exploration moves projects forward. Illugi and Caroline are developing an exciting digital prototype which will enable people in businesses and the people they serve, to engage and interact in spatial design. More news soon. Contact us on … Continue reading