services

Emotional insights from effective co-creation

We’re looking forward to a meeting early in January with a company that is in the mock-up stages of designing male beauty products.     One of the things we thought would be a great idea to discuss when we … Continue reading

Our take on….John Lewis’ services strategy

John Lewis is seriously bucking the high street sales trend.   Sales up w/e Dec 4 9.6% on last year’s equivalent snow hit period and 10.9pc up in the same week of 2009 according to the Telegraph last Sunday. MD Mr … Continue reading